BookTaxi24

FAQ

Frequently Asked Questions

Whether you’re a first-time customer or recurring user, the FAQ section on BookTaxi24.nl will help you make the most of your experience.

More questions?

Phone (09:00 – 23:00) +31 20 210 1383

Whatsapp (24/7) +31 20 210 1383

How do I book a taxi with BookTaxi24 in Schiphol/Amsterdam?

Booking a taxi with BookTaxi24 is easy! All you have to do is go to the BookTaxi24 website, select your pick up and drop off locations, enter your details, and then click the “book now” button. In just a few clicks you will have a reliable and convenient taxi ready for you!

Are there any additional fees or hidden charges for using BookTaxi24's service?

Absolutely not! BookTaxi24 is up-front with all charges and you will never be surprised by hidden fees. We strive to provide the most reliable and affordable taxi service available in Schiphol/Amsterdam, so rest assured that there will be no additional fees or hidden charges when you use our service.

What are the payment options available when booking a taxi with BookTaxi24?

BookTaxi24 offers multiple payment options for your convenience. You can choose to pay with cash, credit/debit card or even your PayPal account. All payments are made secure and safe, so you won’t need to worry about the safety of your transaction.

Can I choose the type of vehicle that will pick me up if I book through BookTaxi24?

We offer a wide range of vehicles to choose from, like sedans, minivans and buses. You can select the type of vehicle that best suits your needs when you book through our website. Rest assured that all of our vehicles are driven by professional and experienced drivers who will take you safely to your destination.

More Questions

pick up time
pickup date
Street name house number/Airport
Destination
number of passengers
if applicable: flight number
If applicable: number of suitcases

Yes we certainly have them for up to 8 people and on request up to 15 people in 1 time.
we also do transportation with a lot of luggage.

At booktaxi24 we recommend to be at the airport at least 2 hours before the flight

Yes you can.
You simply book your taxi ride with the final destination. And if the stops are in the same direction of the final destination, we ask for 10 euros per stop, which you pay with the driver.
at stops not on the route, please call or app to Booktaxi24.

Enter the pick-up date and time on the home page, then pick-up place and drop-off location.
Then click book now.
You will see a price list with different carst

Our drivers are always informed in advance whether or not the ride has been paid for.

The same day a refund request will be made from the bank by our administration.
You will receive an email within 24 hours with proof of refund.
sometimes the money gets to you faster than the mail.

We do our best to make your taxi ride as smooth as possible.
if something has gone wrong, we would like to know and we take every complaint seriously.
Complaints will be answered within 48 hours.
Klacht@booktaxi24.nl

Children are welcome in our taxis.
For small children you can bring your own seat.
You can also ask for it in comments.
Child seats in a taxi are not compulsory in the Netherlands.

Yes, that’s possible
only this one must be in a bench that is closed.

We can take a maximum of 3 suitcases with a standard taxi/luxury taxi.
this concerns medium/large suitcases.
With a van we can take 8 medium/large suitcases.

We can pick up customers from all airport.
From Amsterdam / Schiphol area we drive everywhere to other airports, we also pick up unless the trips are to Amsterdam / area.
these rides will have to be paid for.
Because the driver drives a distance to you.

Yes, you can pay with a debit card or credit card for all journeys.

Yes, that’s possible! We respond within 2 minutes max.

Yes, that’s possible
we can send a payment request with the app, we can also send a payment request for payment with a credit card for business customers who pay by credit card.

Yes, you can cancel the ride without reason up to 3 hours before the ride.

Yes, you will always receive a confirmation immediately after completing your order.

We are available 24/7 via chat.
by phone from 09:00 to 23:00.
If there is no response to the chat within 2 minutes after 11 p.m., please call the number. The employee will then receive a signal to respond as quickly as possible

Yes
with us you can be transported in style.
Usually in a Mercedes E-class or a Mercedes V-class.

When booking, you can enter your flight number under travel details.
this is important when we pick you up.
we see exactly when you landed and even if your luggage is on the belt.
this makes it easier for us to pick you up on time.

You can change and cancel from
the chat or call our 020 number.

It may happen that you are too late.
Please keep the driver informed.

In case of delay, please contact us at
chat or call our 020 number
we can possibly change the driver if he is not available.
We always try to arrange a driver.
we work flexibly.